Applicant FAQs

Thank you for choosing to rent with Trademark Property Management. Since 2009, we have proudly leased and managed homes throughout Lancaster, York, Lebanon, Dauphin, Cumberland, and Berks Counties, serving thousands of residents along the way.

Our goal is to provide high-quality residential services and a positive rental experience. We’re here to help—if you ever have questions or need assistance with your home, please don’t hesitate to reach out.

Frequently Asked Questions

Below are answers to some of the most common questions prospective tenants ask.

Is there an application fee?

There is no fee to submit an application. Once a lease is signed, a $150 lease administration fee applies.

How long does the application process take?

The application process typically takes a few days. Timing may vary depending on application volume and how quickly we are able to verify landlord references and other required information.

What is reviewed during the application process?

We review landlord references, credit history, income verification, and complete a background check.

What if I don’t have a previous landlord?

No problem! Many of our residents are first-time renters. In these cases, we place greater emphasis on credit history and income verification.

Is there a required credit score?

We require a credit score of at least 600-650 depending on the property.

What income level is required?

Applicants must have a gross monthly income equal to 2.5 times the monthly rent. If multiple applicants are applying together, incomes may be combined. Proof of income is required and may include pay stubs, offer letters, or other written documentation.

Should I apply before viewing a property?

Yes. An application is required prior to touring a property. Once approved, your application may be used for any available rental you qualify for.

Are pets allowed?

Many of our properties are pet-friendly. A pet deposit and monthly pet fee apply, and certain breeds may be restricted due to insurance requirements.

How and when is rent paid?

Rent is due on the 1st of each month. Payments can be made online using a credit card or bank account, or by check or money order. Cash is not accepted.

What is required to move in?

Once approved, you will need:

  • First month’s rent
  • Security deposit

Security deposits and first month’s rent must be paid by money order or bank-issued cashier’s check. Personal checks or cash are not accepted for these payments.

Is renter’s insurance required?

Yes. Trademark offers a Resident Benefits Package for a small additional monthly fee.
Click here to learn more about the Resident Benefits Package

May I paint the apartment?

In most cases, painting is not permitted. If an exception is approved by the property owner, it must be granted in writing, and the unit must be returned to its original color unless otherwise specified.

Are roommates allowed?

Yes, but all roommates must apply and meet the same qualification requirements as the primary tenant.

What happens if I leave owing rent or am evicted?

Any unpaid balances may be turned over to a collection agency and reported to credit bureaus as landlord debt.