Maintenance Services

Q: How long will it take for repairs to be completed?

Emergency Repairs: Response within 4 hours, completion as soon as possible. Urgent Repairs: Response within 24 hours, completion within 48 hours if possible. Routine Repairs: Response within 48 hours, completion typically within 7 days.

We work behind the scenes to make sure your investment property or home stays comfortable, safe, and well maintained. To submit maintenance requests, please login to the portal, or call (717) 947-3900 x2.

Request Maintenance

Trademark Property Maintenance: 24/7 Maintenance Services

Trademark Property Maintenance is here to handle repairs and upkeep quickly, professionally, and with respect for your space. Our friendly technicians focus on clear communication, quality work, and minimizing disruption—so you can get back to enjoying your home while we take care of the rest.

24/7 Service

Our team of in-house technicians and over 80 vendors are available to serve your properties with maintenance and repairs.

11

Number of in-house technicians available to serve your maintenance needs.

7 Day Average

Median speed of repair completion

4.2 / 5

Recent tenant satisfaction average rating

Trusted Maintenance Partners

In addition to our team of in-house maintenance experts, we also partner with select local companies.
Become a Vendor

Magician Pest Control
Restoration Relief
Adonais Contracting & Roofing
Braun White Glove
FJ’s Painting
Mid State Carpet Masters
LDJ Contracting
Georges Plumbing Services
Groff’s Heating, Plumbing and Electric
JB Hostetter and Sons Inc
JDW Property Solutions
K&A Appliance Inc
LGA Appliance
Les Weaver HVAC
Meadowview Remodeling
Mervin Zimmerman
Platinum Heating and Air
Quick Care Property Services
R&B Line Opening Services llc
Ranck Plumbing, Heating, and AC
Stronghold Property Services
Sunnyside Roofing
Timbers Lawn and Landscaping
Encore Design & Landscape

Inspecting a water heater in a rental property

Maintenance FAQs

How to submit a request?

To submit a maintenance request, go to the Property Meld website through your tenant portal page. If it is after hours or on the weekend submit a request through Meld and then call us at 717-947-3900.

Is there an emergency maintenance number for after-hours?

Call our main number: 717-947-3900.

What is considered a maintenance emergency?

No heat (under 50 degrees outside)
No water in unit
Active leak
Locked out of unit

How long will it take for repairs to be completed?

Emergency Repairs:
Response within 4 hours, completion as soon as possible.

Urgent Repairs:
Response within 24 hours, completion within 48 hours if possible.

Routine Repairs:
Response within 48 hours, completion typically within 7 days.

Will I be notified before someone enters my unit?

All work orders are tracked through Meld. Unless it is an emergency, you will always be notified at least 24 hours before someone comes.

Do I need to be home when maintenance comes?

No, you can select that you do not need to be present when a request happens. Maintenance will bring a key and complete the work. If we do not have a key on file, we will request a copy to be made.

Can I hire my own contractor or repair person?

Yes, but you will be responsible for the bill.

Who is responsible for changing light bulbs, batteries in smoke detectors, HVAC filters, etc.?

Residents are responsible for all of these.

What should I do if I smell gas?

Call 911, exit the premises, then call Trademark 717-947-3900.

What do I do if plumbing is overflowing?

Put in a maintenance request through Property Meld. If it is after hours, put in the Work Order request and then call 717-947-3900.

My air conditioning/heating isn’t working — what do I do?

Put in a maintenance request through Property Meld. If it is after hours, put in the Work Order request and then call 717-947-3900.

Who do I call if the power goes out in my unit vs. the whole building?

Check the breaker in your unit or in the basement. If basement is locked, put in a maintenance request through Property Meld. If it is after hours, put in the Work Order request and then call 717-947-3900.

What People Say About Us

      GOOD  
   Based on 327 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Olivia Williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie has been awesome to work with! Really excited about renting with Trademark and grateful for such an easy process when needing to move so quickly!
  
 
      Posted on Google  
   
   Julissa Santana 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie one of the property managers was really nice to me at a showing. Very professional explained and answered all my questions! This is my first time renting and she was very helpful.
  
 
      Posted on Google  
   
   MrLaSilla 
 
 
 
 Trustindex verifies that the original source of the review is Google. This would be my second successful venture with Trademark and Jamie who showed me my apartment in April '25 and now with a new business adventure in a different location.  Trademark has been nothing but good to me with quick and attentive services and of course Jamie who is being more than swift and accommodating with my business partner and I.  10 / 10 Trademark :). Happy Two time customer!
  
 
      Posted on Google  
   
   Emony Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. I view the place day before was able move in by the next day. They are quick and great communicators. Always someone there to answer your question. I was help by Jamie who was amazing and help me through every step.
  
 
      Posted on Google  
   
   Tara Pease 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie!!!! Thank you so much! Super professional, courteous, knowledgeable, quick with solutions and advice to help.  Couldn't ask for a better experience. You have one very happy customer over here 😊
  
 
      Posted on Google  
   
   Yohannys Matos Sanchez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Trademark Real Estate Services, They do an amazing job. Thank you Jamie! for your excellent service, punctuality, and communication. I really appreciate it. I recommend them. Thank you!
  
 
      Posted on Google  
   
   Laura Castro 
 
 
 
 Trustindex verifies that the original source of the review is Google. Trademark has been so great to work with! Very responsive and helpful. Jaime and Richard are awesome! I highly recommend

How can we serve you?

We understand the Central PA real estate market and use our property management expertise to help you maximize your real estate investment.